The Computational Shared Facility 3

Requesting Help

Requesting Help

In the first instance please try searching these docs using the search box on the left. It will search all CSF docs including the FAQs and the available software. Want to know if an application is installed? Try searching for its name.

However, should these web-pages not address all your questions or problems with the CSF, please email the Research Infrastructure team

stating that you need help with the CSF. The following information is also helpful:

  • a brief description of the problem
  • all error or warning messages
  • relevant batch job ids and the location of all associated files (jobscript, input, output etc)
  • the modulefiles you have loaded when the problem occurs
  • command line history of what you have been doing

IT colleagues are welcome to re-assign CSF related helpdesk tickets to the ‘IT Research IT’ group.


You are welcome to provide comments via .

More General Enquiries about Research Computing

More general enquiries about research computing support should, in the first instance, be addressed to:

Last modified on October 28, 2019 at 12:01 pm by George Leaver