Research Infrastructure

Services News

Important news and announcements — including information about outages — are given immediately below for all RI Team services. Such information will also be disseminated via user email lists, where appropriate.

Details of system changes and updates about ongoing issues for each RI Team service are posted further down the page, in the appropriate section.

RI Support

January 2022: Please note that the Research Infrastructure Team members are working in a hybrid manner, a mixture of time in the office and at home. If you need help using CSF, iCSF, RDS, condor and related services please email – someone will be on duty as usual Monday-Friday during normal work hours and will log a ticket via which to provide assistance.

Accessing our services from Off Campus

Working from home / off campus: please read our Working from Home documentation for how to access the CSF (and friends) and storage (RDS) from off-campus.

This page also addresses some common problems when GlobalProtect is running.

Current Services’ Status

Thurs 13th Jan 2022 09:45 CSF3 Batch & new connections

We are aware of an issue with the CSF3 batch system and problems with logging in overnight. The cause has been found and mitigated. We are monitoring the situation closely. We apologise for any inconvenience caused.

Important Updates

CSF3: Removal of all 12 core compute nodes (Wed 11th Aug) – COMPLETE

A number of factors mean that it is no longer practical to maintain the 12 core sandybridge nodes in the CSF3. Jobs currently running on them will be allowed to complete and then they will be decommissioned. No new work will start on these nodes. The resources of the system are being rebalanced to take account of this, but it may take a couple of weeks for things to settle. We apologise for any inconvenience this causes.

Information for CSF3 & CSF4 users who connect using MOBAXTERM and are unable to see the left hand file browser panel – ADVICE

Some users have reported to us that mobaxterm is not displaying their files in left hand pane. We have investigated this and found that it can be resolved by making a connection using a saved SSH Session. We have updated the Logging in from Windows documentation with information on how to do this.

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CSF Updates

Permanent notice: Scratch files over THREE months old being deleted

Scratch is not intended for long-term storage of files. Files over THREE months old are deleted. All users should regularly tidy up their scratch files to avoid data loss. Full details about the policy.

If you have any questions about this policy, please email

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iCSF Updates:

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RVMS Updates:


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Last modified on January 13, 2022 at 10:10 am by Pen Richardson