Research Infrastructure

Services News

Important news and announcements — including information about outages — are given immediately below for all RI Team services. Such information will also be disseminated via user email lists, where appropriate.

Details of system changes and updates about ongoing issues for each RI Team service are posted further down the page, in the appropriate section.

Christmas Closure

As with previous years there will be no support during the Christmas period which this year is from 5pm Thursday 22nd December 2022, until 9am Tuesday 3rd January 2023.

RI Support

Please note that the Research Infrastructure Team members are working in a hybrid manner, a mixture of time in the office and at home. If you need help using CSF, iCSF, RDS, condor and related services please email – someone will be on duty as usual Monday-Friday during normal work hours and will log a ticket via which to provide assistance.

Accessing our services from Off Campus

Working from home / off campus: please read our Working from Home documentation for how to access the CSF (and friends) and storage (RDS) from off-campus.

This page also addresses some common problems when GlobalProtect is running.

Current RI Services’ Status

All services are running as normal.

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CSF Updates

Permanent notice: Scratch files over THREE months old being deleted

Scratch is not intended for long-term storage of files. Files not accessed for THREE months or more are deleted. All users should regularly tidy up their scratch files to avoid data loss. Full details about the policy.

If you have any questions about this policy, please email

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iCSF Updates:

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RVMS Updates:


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Last modified on December 16, 2022 at 4:24 pm by Pen Richardson