Research Infrastructure

Services News

Important news and announcements — including information about outages — are given immediately below for all RI Team services. Such information will also be disseminated via user email lists, where appropriate.

Details of system changes and updates about ongoing issues for each RI Team service are posted further down the page, in the appropriate section.

RI Support

January 2022: Please note that the Research Infrastructure Team members are working in a hybrid manner, a mixture of time in the office and at home. If you need help using CSF, iCSF, RDS, condor and related services please email its-ri-team@manchester.ac.uk – someone will be on duty as usual Monday-Friday during normal work hours and will log a ticket via which to provide assistance.

Accessing our services from Off Campus

Working from home / off campus: please read our Working from Home documentation for how to access the CSF (and friends) and storage (RDS) from off-campus.

This page also addresses some common problems when GlobalProtect is running.

Current Services’ Status

All services are operating as expected.

Notification of maintenance

CSF4 Maintenance: Tuesday 21st June 2022

Wednesday 22nd July 1pm: The maintenance period has now completed – batch submission is available. All users are advised to start a new login session to ensure they are using the latest version of slurm.

Essential maintenance of CSF4 is taking place on Tuesday 21st June 2022 0800–1600. The SLURM batch system will be updated to the latest release. As such, any jobs still running on the day of maintenance will be terminated by the sysadmins. Any jobs still waiting in the queue may still be in the queue after the maintenance period, but we cannot guarantee this. All logins on the login nodes will be terminated and no access will be possible until the end of the maintenance period.

Users may continue to submit jobs up to the maintenance period but please consider the above information.

Further updates during the maintenance will be posted here.

University Infrastructure Upgrade: Wednesday 22 June

An upgrade to University infrastructure means that there will be campus-wide network downtime after 6pm for approximately 15 minutes. This will affect all services connected to the campus network, including (but not limited to) Wi-Fi and wired network, IT login, GlobalProtect VPN, Duo, University websites, My Manchester, remote access and more.

Research Data Storage (RDS) Maintenance: Saturday 25th June 2022

As part of the ongoing development of the Research Data Storage (RDS) platform (also known as Isilon) essential work will be taking place at 8am-9am on Saturday 25th June 2022.

Data stored on RDS is NOT at risk during this maintenance. However, connections to the storage system may be affected in the following ways:

CSF/HPC Pool/iCSF/Condor

  • Login sessions and jobs running on the central HPC platforms (e.g., CSF, iCSF, condor) may pause but will resume once the maintenance has taken place.
  • If using these platforms you may wish to check on your jobs *after* the maintenance period, but no further action should be required.

RDS-SSH

  • File transfers may ‘pause’ or timeout
  • Login sessions may ‘pause’ for a short time, but should recover and continue to run normally.
  • CIFS shares on RDS-SSH may need to be remounted (some users can do this themselves, others will need to contact us)

Research Virtual Machines (RVMs)

Note: Not all RVMs use RDS.

  • Login sessions and services may be interupted.
  • You may need to check your VM *after* the maintenance and restart some of your VM services.

PCs

Anticipated timings of the maintenance:

Saturday 25th June 2022: RDS will be unavailable from 08:00-09:00.. However if further work is required this period can be extended.

Important updates

Information for CSF3 & CSF4 users who connect using MOBAXTERM and are unable to see the left hand file browser panel – ADVICE

Some users have reported to us that MobaXterm is not displaying their files in left hand pane. We have investigated this and found that it can be resolved by making a connection using a “saved SSH Session.” We have updated the Logging in from Windows documentation with information on how to do this.

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CSF Updates

Permanent notice: Scratch files over THREE months old being deleted

Scratch is not intended for long-term storage of files. Files over THREE months old are deleted. All users should regularly tidy up their scratch files to avoid data loss. Full details about the policy.

If you have any questions about this policy, please email its-ri-team@manchester.ac.uk

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iCSF Updates:

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None.


RVMS Updates:

None.

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Last modified on June 22, 2022 at 12:09 pm by George Leaver