Known Issues and Workarounds

Known Issues and Workarounds

Please check below for solutions to problems you might encounter on the upgraded CSF3.

If the documentation doesn’t allow you to solve the problem, please log a ticket, providing as much information as possible, including what you have tried to solve the problem that didn’t work: The HPC Connect Portal Form.

Logging in from a Mac

This problem has now been resolved – you should be able to login from a Mac, while on Eduroam WiFi and GlobalProtect, without problems.

Missing libraries when running applications

The O/S on the upgraded CSF3 may cause some applications to complain about missing libraries. We will provide workarounds if you see these errors in your job outputs. Please report any such errors to us.

Error: libssl or libcrypto

libssl.so.10: cannot open shared object file: No such file or directory
  or
libcrypto.so.10: cannot open shared object file: No such file or directory

Solution: Add to your jobscript:

module load libs/gcc/openssl/1.0.2k

Error: libblas

libblas.so.3: cannot open shared object file: No such file or directory

Solution: Add to your jobscript:

module load libs/gcc/lapack/3.5.0

Error: libgfortran

libgfortran.so.3: cannot open shared object file: No such file or directory

Solution: Add to your jobscript:

module load compilers/gcc/5.5.0

Error: libpng.so.15

libpng15.so.15: cannot open shared object file: No such file or directory

Solution: Add to your jobscript:

module load libs/gcc/libpng/1.5.30

Error: libpng.so.16

libpng16.so.16: cannot open shared object file: No such file or directory

Solution: Add to your jobscript:

module load libs/gcc/libpng/1.65.39