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Support Overview
Requesting Help
Should these webpages not address all your questions or problems with the CSF, please email the Research Infrastructure team
stating that you need help with the CSF. The following information is also helpful:
- a brief description of the problem
- all error or warning messages
- relevant batch job ids and the location of all associated files (jobscript, input, output etc)
- the modulefiles you have loaded when the problem occurs
- command line history of what you have been doing
IT colleagues are welcome to re-assign CSF related helpdesk tickets to the ‘IT Research IT’ group.
Feedback
You are welcome to provide comments via its-ri-team@manchester.ac.uk .
More General Enquiries about Research Computing
More general enquiries about research computing support should, in the first instance, be addressed to:
CSF User Group
The CSF is run on behalf of researchers and their users by IT Services. An academically led CSF User Group (CSF UG), which works closely with IT Services, has been established.
Important Service Announcements
All users are automatically added to an email list. The volume of email sent to this address is low and used primarily to communicate important service announcements.
Other announcements will be made via the system message of the day (MOTD) — visible on login — or the Service News page.
Training Courses
IT Services for Research offers a range of courses relevant to High Performance Computing, High Throughput Computing, UNIX (inc. Linux), programming and some applications.