Services News
Connect Portal Help forms: https://ri.itservices.manchester.ac.uk/help/
Current RI Services’ Status
CSF3 Maintenance – Mon 7th – Thurs 10th September – USER ACCESS RESTORED 15:35
Further detailed information about the work that has taken place and the status of the CSF3 can be found on the dedicated maintenance webpage.
CSF4 Login nodes – 7th September 2026 – RETIRED, AS ADVERTISED
Access to the CSF4 login nodes is no longer guaranteed. The system is now retired. All users should have dealt with their scratch files. The login nodes may be available this week with access to the scratch filesystem, but access cannot be guaranteed and can be withdrawn at any time without notice.
Other important IT News Announcements
Other login issues to Research Infrastructure Services?
Please first check above for any system-specific or University-wide issues that may have occurred.
Can’t Login – “Account Locked” Message?
An “Account Locked” message is NOT a problem with the CSF. It is caused by your central IT user account being locked due to too many login attempts to other systems with an incorrect password.
A common cause is when users change their UoM IT password. If you didn’t log out of an email app on your phone before changing your UoM IT password, it could still be using your old password. You’ll need to sign out of the app and sign in again. If the app has made too many incorrect login attempts, your IT account may be locked, which will then prevent your CSF login from working.
If you saved your password in an app such as MobaXterm, VSCode or WinSCP, then it may still be trying to login with your old password. You’ll need to remove the password from these apps (we recommend that you don’t save passwords in apps.)
You will need to contact the IT Help Desk to have your IT account unlocked – Research IT CANNOT do this for you.
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Jump to: CSF Updates | iCSF Updates | RVMS Updates
CSF Updates
Permanent notice: Scratch files over THREE months old being deleted
Scratch is not intended for long-term storage of files. Files not accessed for THREE months or more are deleted. All users should regularly tidy up their scratch files to avoid data loss. Full details about the policy.
If you have any questions about this policy, please contact us via the HPC Help form
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iCSF Updates:
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RVMS Updates:
None.
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