Requesting Help

Requesting Help

Please first try searching these docs using the search box on the left. It will search all Condor docs including the FAQs and the available software. Want to know if an application is installed? Try searching for its name.

However, should these web-pages not address all your questions or problems with Condor, please email the Research Infrastructure team

stating that you need help with Condor. The following information is also helpful:

  • a brief description of the problem
  • all error or warning messages
  • relevant batch job ids and the location of all associated files (jobscript, input, output etc)
  • the modulefiles you have loaded when the problem occurs
  • command line history of what you have been doing

IT colleagues are welcome to re-assign Condor related helpdesk tickets to the ‘IT Research IT’ group.

Feedback

We welcome all feedback, please email the team at  its-ri-team@manchester.ac.uk .

More General Enquiries about Research Computing

General enquiries concerning research computing support should, in the first instance, be addressed to:

Last modified on June 27, 2019 at 2:13 pm by Chris Heeley