Do I need to pay for REDCap?

REDCap is currently used by a small number of researchers across FBMH and as part of the Research Lifecycle Programme we are offering this revised service to a wider audience. You can read more at the REDCap Research IT site

In order to cover the costs associated with providing support for REDCap we need to implement a charging model. This is a £300 per project one off fee.

All projects currently running in the “old” REDCap will continue to do so for free. You will not be able to request a new project in the old version REDCap when the new service goes live. New projects will have to be created in the new REDCap and cannot be requested without first setting up a new account and accessing it via Duo 2-factor authentication – see the Get access pages here for more advice. There will be no retrospective charge for projects created in the “old” REDCap.

Please note if you require build and development time from the REDCap administrator, as per current practice this will be chargeable in addition to the project fee. For additional build time, REDCap admin staff within Research IT will discuss your design needs and will quote their costings before starting the work. Cost is dependent on the work requested. If you would like to enquire about this service, please go to the support portal and searching REDCap, you can then select the drop down request type ‘survey development work’.

For additional help and support with REDCap, please contact the Research IT Team by email