To: joe.bloggs@manchester.ac.uk From: ca@ca.grid-support.ac.uk Subject: UK eScience CA - New Issued Certificate (Serial: 11160) Dear Customer, Your certificate with the serial number 11160 and the DN: /C=UK/O=eScience/OU=Manchester/L=MC/CN=joe bloggs has just been generated by the UK e-Science CA. You can import it directly into the same browser you requested the certificate from by following this link: https://ca.grid-support.ac.uk/cgi-bin/pub/pki?cmd=getcert&key=11160&type=CERTIFICATE&email=joe.bloggs@manchester.ac.uk You can also do this by going to https://ca.grid-support.ac.uk and clicking on "Retrieve New Certificate" and entering the serial number: 11160 and email address: joe.bloggs@manchester.ac.uk Please don't forget to install the new CA certificates! To download them please go to the CA website (https://ca.grid-support.ac.uk) and click "CA Info"->"Get CA certificates". On this page click both the "CA certificate" and "Root certificate" links under "[Browser importable format]". For more information see the CA user documentation at: http://www.grid-support.ac.uk/content/category/5/25/42/ Firefox Users ------------- Please note that Firefox does not indicate once a certificate has been imported. This is normal behaviour - your new certificate should still be accessible from the Firefox Certificate Manager. Exporting Certificate --------------------- If you need to use the certificate with other tools, including the Globus toolkit, it will have to be exported from your browser. Please refer to the documentation on the Grid support web site: http://www.grid-support.ac.uk/content/view/67/42/ If you have any questions, concerns or comments, then we shall be pleased to hear them. We are always aiming to improve our service, and so your feedback will be appreciated. Yours Sincerely Grid Operations Support Centre