{"id":894,"date":"2019-06-25T14:12:08","date_gmt":"2019-06-25T13:12:08","guid":{"rendered":"http:\/\/ri.itservices.manchester.ac.uk\/htccondor\/?page_id=894"},"modified":"2025-01-02T14:13:13","modified_gmt":"2025-01-02T14:13:13","slug":"help","status":"publish","type":"page","link":"https:\/\/ri.itservices.manchester.ac.uk\/htccondor\/getting-started\/help\/","title":{"rendered":"Requesting Help"},"content":{"rendered":"<h2>Requesting Help<\/h2>\n<table class=\"hint\">\n<tbody>\n<tr>\n<td>Please first try searching these docs using the search box on the left. It will search all Condor docs including the FAQs and the available software. Want to know if an application is installed? Try searching for its name.<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p>However, should these web-pages not address all your questions or problems with Condor, please email the Research Infrastructure team<\/p>\n<ul>\n<li>via the <a href=\"https:\/\/ri.itservices.manchester.ac.uk\/help\/\">HPC Help form<\/a><\/li>\n<\/ul>\n<p>stating that you need help with Condor. The following information is also helpful:<\/p>\n<ul>\n<li>a brief description of the problem<\/li>\n<li>all error or warning messages<\/li>\n<li>relevant batch job ids and the location of <strong>all<\/strong> associated files (jobscript, input, output etc)<\/li>\n<li>the modulefiles you have loaded when the problem occurs<\/li>\n<li>command line history of what you have been doing<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>Requesting Help Please first try searching these docs using the search box on the left. It will search all Condor docs including the FAQs and the available software. Want to know if an application is installed? Try searching for its name. However, should these web-pages not address all your questions or problems with Condor, please email the Research Infrastructure team via the HPC Help form stating that you need help with Condor. The following information.. <a href=\"https:\/\/ri.itservices.manchester.ac.uk\/htccondor\/getting-started\/help\/\">Read more &raquo;<\/a><\/p>\n","protected":false},"author":8,"featured_media":0,"parent":12,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-894","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/ri.itservices.manchester.ac.uk\/htccondor\/wp-json\/wp\/v2\/pages\/894","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/ri.itservices.manchester.ac.uk\/htccondor\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/ri.itservices.manchester.ac.uk\/htccondor\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/ri.itservices.manchester.ac.uk\/htccondor\/wp-json\/wp\/v2\/users\/8"}],"replies":[{"embeddable":true,"href":"https:\/\/ri.itservices.manchester.ac.uk\/htccondor\/wp-json\/wp\/v2\/comments?post=894"}],"version-history":[{"count":6,"href":"https:\/\/ri.itservices.manchester.ac.uk\/htccondor\/wp-json\/wp\/v2\/pages\/894\/revisions"}],"predecessor-version":[{"id":1104,"href":"https:\/\/ri.itservices.manchester.ac.uk\/htccondor\/wp-json\/wp\/v2\/pages\/894\/revisions\/1104"}],"up":[{"embeddable":true,"href":"https:\/\/ri.itservices.manchester.ac.uk\/htccondor\/wp-json\/wp\/v2\/pages\/12"}],"wp:attachment":[{"href":"https:\/\/ri.itservices.manchester.ac.uk\/htccondor\/wp-json\/wp\/v2\/media?parent=894"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}